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Политика Конфиденциальности

Версия: 11.04.2025

1. Общие Положения

Настоящая Политика Конфиденциальности (далее – «Политика Конфиденциальности») предоставляет информацию о том, как мы, Loyalty Vault S.R.L. (далее – «КОМПАНИЯ» или «мы»), обрабатываем персональные данные, когда вы используете веб-сайт aceb.com (далее – «Веб-сайт»), пользуетесь нашими услугами или иным образом предоставляете нам персональные данные.

Область применения Политики Конфиденциальности

Политика Конфиденциальности описывает принципы, которым мы следуем, персональные данные, которые мы собираем, как мы их получаем, на каких основаниях, для каких целей и как мы их используем, как долго мы храним ваши персональные данные, с кем они передаются, как мы обеспечиваем защиту ваших персональных данных, какие у вас есть права и как подать жалобу.

Очень важно, чтобы вы внимательно прочитали настоящую Политику Конфиденциальности, поскольку каждый раз, когда вы посещаете Веб-сайт или иным образом предоставляете персональные данные Loyalty Vault S.R.L., вы даёте своё согласие на условия, описанные в настоящей Политике Конфиденциальности. Это означает, что вы юридически обязаны соблюдать настоящую Политику Конфиденциальности. Если вы не согласны с этими условиями, вам не следует предоставлять свои персональные данные Loyalty Vault S.R.L..

Правовая основа

Мы уважаем вашу конфиденциальность и стремимся защитить ваши персональные данные. Loyalty Vault S.R.L. будет обрабатывать ваши персональные данные в соответствии с применимыми правовыми требованиями Европейского Союза и Республики Литва, включая Регламент (ЕС) № 2016/679 (Общий регламент по защите данных, далее – «GDPR») и другое применимое законодательство о защите персональных данных, а также инструкции компетентных органов. Термины, используемые в Политике Конфиденциальности, понимаются так, как они определены в GDPR. При обработке ваших персональных данных мы применяем организационные и технические меры, обеспечивающие защиту персональных данных от случайного или незаконного уничтожения, изменения, раскрытия и любой другой незаконной обработки.

2. Контролёр Ваших Персональных Данных

Мы, Loyalty Vault S.R.L., являемся контролёром ваших персональных данных, указанных в настоящей Политике Конфиденциальности.

Наши реквизиты:

Loyalty Vault S.R.L. — частное общество с ограниченной ответственностью Loyalty Vault S.R.L., учреждённое в соответствии с законодательством Республики Литва, с местом нахождения по адресу Bdul. Unirii 32 BL.73B ET. 2 AP. 10 Почтовый индекс 130082, Тырговиште, Румыния, код 51229859.

Наш адрес электронной почты: [email protected], телефон +40 123 456 789.

3. Принципы

При обработке персональных данных мы придерживаемся принципов обработки персональных данных, установленных в Статье 5 GDPR, и прилагаем все усилия для обеспечения того, чтобы данные физических лиц:

  • обрабатывались законным, справедливым и прозрачным образом по отношению к субъекту данных;
  • собирались для определённых, явных и законных целей и не подвергались дальнейшей обработке способом, несовместимым с этими целями, за исключением случаев, предусмотренных GDPR;
  • были адекватными, релевантными и ограниченными тем, что необходимо для достижения заявленных целей;
  • были точными и, при необходимости, актуальными;
  • хранились в форме, позволяющей идентификацию субъектов данных не дольше, чем это необходимо для предопределённых целей (с учётом исключений, предусмотренных GDPR);
  • обрабатывались таким образом, чтобы обеспечить посредством соответствующих технических или организационных мер надлежащую безопасность персональных данных, включая защиту от несанкционированной или незаконной обработки и от случайной потери, уничтожения или повреждения.

4. Цели

Персональные данные, которые мы собираем, цели их сбора, правовая основа для сбора и срок хранения следующие:

4.1. Provision of Services
Purpose of data processingLoyalty Vault S.R.L. has the purpose of providing you with the services you have ordered and ensuring the smooth provision of such services.
Data subjectsThe representatives of business clients who purchase these services.
Personal data
  • First name, surname, represented Loyalty Vault S.R.L.;
  • Email address;
  • Other contact details, such as an address, phone number (if you provide them on a voluntary basis);
  • Information on acquired Loyalty Vault S.R.L. services (purchase history);
  • Payment details (amount, selected payment method, and related information, e.g. a bank account number);
  • Your communication with Loyalty Vault S.R.L. on purchased services.
Source of personal dataLoyalty Vault S.R.L. receives personal data directly from you, or from payment collection or administration service providers, financial institutions, or other payment intermediaries, depending on your chosen method of payment for services.
Legal basisPerformance of the contract between you and Loyalty Vault S.R.L. regarding the provision of the services (Article 6(1)(b) of the GDPR) or our legitimate interest to conclude a contract regarding the provision of the relevant services with the legal person you represent (Article 6(1)(f) of the GDPR).
Consequences of failure to provide dataIf you do not provide this personal data, Loyalty Vault S.R.L. will not be able to provide the services you request.
StorageThe data contained in the documents for which minimum retention periods are provided in legal acts (e.g. Index for Retention Terms of General Documents), will be stored for the retention periods set in the relevant legal acts, e.g. accounting documents certifying an economic operation or an economic event (invoices, payment orders, etc.), and the personal data contained therein will be stored for 10 years.

In individual cases, in accordance with the applicable requirements of legal acts, or in the case specified in Paragraph 4.5 of this Privacy Policy, your personal data may be stored for a longer period.
4.2. Direct Marketing
Purpose of data processingLoyalty Vault S.R.L. has the purpose of providing news and other information about our Services and/or offers to you.
Data subjectsPersons who have purchased Loyalty Vault S.R.L. services and at that time or at any time thereafter did not object to the use of their personal data for direct marketing purposes in the context of marketing similar goods and/or services by Loyalty Vault S.R.L.;

Persons who have provided their consent to the processing of their personal data for the purpose of direct marketing.
Personal data
  • First name, surname, represented Loyalty Vault S.R.L.;
  • Email address;
  • Phone number;
  • Information about similar Loyalty Vault S.R.L. services (purchase history) acquired.
Source of personal dataLoyalty Vault S.R.L. obtains personal data directly from you.
Legal basisYour consent to the processing of personal data for direct marketing purposes (Article 6(1)(a) of the GDPR), or

Our legitimate interest to notify our customers about similar goods and/or services offered by Loyalty Vault S.R.L. (Article 6(1)(f) of the GDPR).
Additional conditionsBased on our legitimate interest in notifying customers about similar goods and/or services offered by Loyalty Vault S.R.L., Loyalty Vault S.R.L. will process your personal data for direct marketing purposes only if all of the following conditions are present (Email and SMS direct marketing):

  • When you purchase a product and/or service at Website, you do not expressly disagree with being sent direct marketing communications;
  • Every time we send a direct marketing notification, you will be able to refuse direct marketing communications by notifying this via a specified email or other means specified in this Privacy Policy;
  • Your personal data will be processed on this basis only for marketing similar goods and/or services offered by Loyalty Vault S.R.L..
The data subject's right to object to or withdraw consentThe data subject may object to or withdraw they consent to the use of his or her data for direct marketing purposes at any time. If the data subject does not consent to the use of their personal data for direct marketing purposes or withdraws such consent, their data will no longer be processed for such marketing purposes, but the data subject will not lose the possibility to use our other Services.
StorageYour personal data will be processed for the purpose specified in this Paragraph for 2 years from the date of its collection, or until you object to such processing of personal data, or until your consent to the processing of personal data for this purpose is withdrawn, whichever of these circumstances occurs first.

In individual cases, your personal data may be stored for a longer period in accordance with the requirements of applicable legal acts or in the case specified in Paragraph 4.5 of this Privacy Policy.
4.3. Direct Communication
Purpose of data processingLoyalty Vault S.R.L. has the purpose of responding to your inquiries which you provide by email or standard mail, writing or calling by phone using a special form at Website, or contacting us directly.
Data subjectsPersons who submit inquiries to Loyalty Vault S.R.L. by email or standard mail, by writing or calling by phone, using a special form at Website, or by contacting us directly in person.
Personal data
  • First name, surname, represented Loyalty Vault S.R.L.;
  • Address;
  • Email address;
  • Phone number;
  • Content of the correspondence with Loyalty Vault S.R.L..
Based on your chosen means of communication with Loyalty Vault S.R.L., Loyalty Vault S.R.L. may process only part of your personal data listed above.
Source of personal dataLoyalty Vault S.R.L. receives personal data directly from you.
Legal basisOur legitimate interest to respond to your inquiries and/or provide you with detailed information about Loyalty Vault S.R.L. services (Article 6(1)(b), (c) and/or (f) of the GDPR).
Consequences of failure to provide dataIf you do not provide this personal data, Loyalty Vault S.R.L. will not be able to respond to your inquiries.
StoragePersonal data provided to us in various requests from data subjects, which is retained for 6 months after the resolution of the request, but for at least one year after the request.

In individual cases, your personal data may be stored for a longer period in accordance with the requirements of applicable legal acts or in the case specified in Paragraph 4.5 of this Privacy Policy.
4.4. Social Networks
Purpose of data processingLoyalty Vault S.R.L. has a purpose to manage its social network accounts and to communicate with users of social networks.
Data subjectsUsers of social networks (Facebook, LinkedIn) who interact with us through Loyalty Vault S.R.L. accounts.
Personal data
  • Name of the profile on the social network, or first name and surname;
  • Profile photo;
  • Public comments and other forms of interaction with Loyalty Vault S.R.L. social network accounts;
  • Content of the correspondence with Loyalty Vault S.R.L., if any.
Based on your chosen means of communication with Loyalty Vault S.R.L., Loyalty Vault S.R.L. may process only part of your personal data listed above.
Source of personal dataLoyalty Vault S.R.L. obtains personal data directly from you and/or from the relevant social network.
Legal basisOur legitimate interest to communicate with the users of our social network accounts (Article 6(1)(f) of the GDPR).
Consequences of failure to provide dataIf you do not provide this personal data, Loyalty Vault S.R.L. will not be able to communicate with you, to respond to your inquiries.
StorageGiven that Loyalty Vault S.R.L. does not administer the above social networks, but only its accounts on these networks, and acts as a joint data controller together with the companies that administer the said social networks, please familiarize yourself with the information about the storage of your personal data in the privacy documents of the following social networks:

4.5. Legal Requirements and Dispute Resolution
Purpose of data processingLoyalty Vault S.R.L. may process all the above personal data in order to make claims and enforce or defend itself against legal claims.
Data subjectsThe person who filed the complaint
Personal data
  • Name;
  • Surname;
  • Communication details (phone number, email);
  • Correspondence (where it can identify the natural person);
  • Other data provided.
For this purpose, we will process personal data on the basis of our legitimate interest for the purpose of the establishment, exercise, or defence of legal claims.
Source of personal dataLoyalty Vault S.R.L. receives personal data directly from you, or from payment collection or administration service providers, financial institutions, or other payment intermediaries, depending on your chosen method of payment for services.
Legal basisArticle 6(1)(f) of the GDPR.
Consequences of failure to provide dataThe data subject is not obliged to provide his or her personal data for the above processing purposes. However, the failure to provide certain data may result in the data subject's request not being fulfilled.
StorageIf we believe that a dispute may arise in a particular case, we will keep the data relating to that case for the full duration of the relevant period of limitation prescribed by applicable law (depending on the nature of the potential claim), provided that it is not shorter than the relevant time limit set out above.

5. Data Recipients

We may disclose information about you to our employees, representatives, intermediaries, suppliers, or subcontractors if this is reasonably necessary, e.g. to our providers of payment services who administer financial operations at Website, Website hosting service providers, providers of maintenance services of servers, email service providers, etc.

In addition, we may disclose information about you to:

  • courts, arbitrators, mediators, counterparties, and their lawyers (if required for the purpose of judicial or other similar proceedings);
  • police, law enforcement authorities, tax authorities, other state or municipal authorities (if it is expressly required by the relevant legal acts), or other persons performing official duties assigned to them (e.g. notaries, debt recovery companies);
  • professional consultants, such as lawyers, advisers, auditors, or accountants (if this is necessary to ensure our legitimate interests);
  • service providers who provide information technology, cloud computing, and system administration services, payment collection or administration, marketing, and accounting services, postal or courier services only to the extent necessary for the proper provision of services;
  • other entities within the same group of companies, only to the extent this is necessary for the proper administration of the group of companies;
  • when performing business transactions (sale of Loyalty Vault S.R.L., its assets (part thereof) or its shares (part thereof), merger or division of Loyalty Vault S.R.L., etc.), to potential or final acquirers (their representatives), persons performing inspection of Loyalty Vault S.R.L. or otherwise participating in the relevant business transaction. In this case, Loyalty Vault S.R.L. will transfer only as much personal data as is necessary for the purposes of the business transaction and will ensure the confidentiality of personal data.

Also, in each case, if we transfer your personal data to a third country (outside the EU/EEA), one of the following conditions must be met:

  • the data shall be transferred to the country, with respect to which the decision on adequacy has been adopted;
  • the transfer of data is carried out using appropriate safeguards as specified in legal acts;
  • the derogations provided for in legal acts are complied with if it is not possible to transfer the data under the above conditions.

Loyalty Vault S.R.L. will make every effort to ensure that the transfer of data takes place in accordance with the GDPR requirements and will take appropriate measures to ensure that your personal data is secure. For more information about such measures, please contact us directly using the contact details specified in Paragraph 2 of this Privacy Policy.

Our Website may contain third party banners, links to their websites and services over which we have no control. We are not responsible for the security and privacy of data collected by third parties. The data subject must inquire about the privacy protection of such data with the relevant third parties whose websites or services they use.

6. Ваши Права

Субъект данных имеет право обращаться к нам по вопросам, связанным с обработкой его персональных данных, а именно имеет следующие права:

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Any request related to the processing of personal data can be submitted by the data subject to us by e-mail at [email protected] or by sending the request by post or by coming to our office at the address below. Taking into account the subject of the data subject's request, in order to ensure the confidentiality of the personal data we process, we may require the person who submitted the request to provide additional information necessary to determine the identity of the personal data subject and/or confirm his identity in a specific way (for example, signing the request with a secure electronic signature, personally coming to location and provide a valid identity document, send a duly certified copy of such document, etc.). If a person does not comply with such a request from us, the requested information may not be provided.

We undertake to respond to all requests related to the processing of personal data in accordance with the procedure established by the GDPR within one month of receiving the request.

7. Обновления Политики Конфиденциальности

Мы имеем право обновлять или изменять настоящую Политику Конфиденциальности в любое время. Такая обновлённая или изменённая Политика Конфиденциальности вступает в силу с момента её публикации на Веб-сайте.

8. Подача Жалоб

Если вы считаете, что обработка ваших персональных данных нарушает положения GDPR, вы имеете право подать жалобу в надзорный орган государства-члена ЕС по месту вашего обычного проживания, месту работы или месту предполагаемого нарушения.

The supervisory authority in Lithuania is the State Data Protection Inspectorate:

Address: L. Sapiegos str. 17, LT-10312 Vilnius, Lithuania

Email: [email protected]

Tel: (8 5) 271 28 04, (8 5) 279 1445

Website: https://vdai.lrv.lt/

Before submitting a complaint to the supervisory authority, we would appreciate it if you would contact us and explain your concerns to us. We will make maximum efforts to resolve your question expeditiously and carefully. You may at any time contact us by e-mail to [email protected].

Loyalty Vault S.R.L. will examine your request to exercise the rights of the data subject within 1 month. This period may be extended, if necessary, for a further period of 2 months, taking into account the complexity and number of requests. In this case, Loyalty Vault S.R.L. will notify you of any such extension within 1 month of receipt of the request, together with the reasons for the delay.

If upon the receipt of a request, complaint, or claim, we have suspicions regarding your identity, we have the right to request additional information necessary to confirm your identity.


Последнее обновление: Май 2025

Содержание

Contact Information

Email: [email protected]

Company: Loyalty Vault S.R.L.

Registration: 51229859

Need Help?

Contact us at [email protected] for any questions about our privacy policy.

Политика Конфиденциальности | ACEB.com