Informativa sulla Privacy
Versione: 11.04.2025
1. Disposizioni Generali
La presente Informativa sulla Privacy (di seguito – "Informativa sulla Privacy") fornisce informazioni su come noi, Loyalty Vault S.R.L. (di seguito – "SOCIETÀ" o "noi"), trattiamo i dati personali quando utilizzi il sito web aceb.com (di seguito – il "Sito Web"), utilizzi i nostri servizi o ci fornisci in altro modo dati personali.
Ambito dell'Informativa sulla Privacy
L'Informativa sulla Privacy descrive i principi che seguiamo, i dati personali che raccogliamo, come li otteniamo, su quali basi, per quali finalità e come li utilizziamo, per quanto tempo conserviamo i tuoi dati personali, con chi vengono condivisi, come garantiamo la protezione dei tuoi dati personali, quali diritti hai e come presentare un reclamo.
È molto importante che tu legga attentamente questa Informativa sulla Privacy, perché ogni volta che visiti il Sito Web o ci fornisci in altro modo dati personali, darai il tuo consenso ai termini e alle condizioni descritti in questa Informativa sulla Privacy. Ciò significa che sei legalmente impegnato a rispettare questa Informativa sulla Privacy. Se non sei d'accordo con queste condizioni, non dovresti fornire i tuoi dati personali a Loyalty Vault S.R.L..
Quadro giuridico
Rispettiamo la tua privacy e cerchiamo di proteggere i tuoi dati personali. Loyalty Vault S.R.L. tratterà i tuoi dati personali in conformità con i requisiti legali applicabili dell'Unione Europea e della Repubblica di Lituania, incluso il Regolamento (UE) n. 2016/679 (Regolamento Generale sulla Protezione dei Dati, di seguito – "GDPR") e altra legislazione applicabile sulla protezione dei dati personali, e le istruzioni delle autorità competenti. I termini utilizzati nell'Informativa sulla Privacy sono intesi come definiti nel GDPR. Nel trattamento dei tuoi dati personali, implementiamo misure organizzative e tecniche che garantiscono la protezione dei dati personali contro la distruzione accidentale o illecita, l'alterazione, la divulgazione e qualsiasi altro trattamento illecito.
2. Titolare del Trattamento dei Tuoi Dati Personali
Noi, Loyalty Vault S.R.L., siamo il titolare del trattamento dei tuoi dati personali specificati in questa Informativa sulla Privacy.
I nostri dati:
Loyalty Vault S.R.L. è la società a responsabilità limitata privata Loyalty Vault S.R.L. costituita secondo le leggi della Repubblica di Lituania, con sede legale in Bdul. Unirii 32 BL.73B ET. 2 AP. 10 CAP 130082, Targoviste, Romania, codice 51229859.
Il nostro indirizzo email è [email protected], telefono +40 123 456 789.
3. I Principi
Nel trattamento dei dati personali, ci impegniamo a rispettare i principi relativi al trattamento dei dati personali stabiliti nell'Articolo 5 del GDPR e a compiere ogni sforzo per garantire che i dati delle persone siano:
- trattati in modo lecito, equo e trasparente nei confronti dell'interessato;
- raccolti per finalità determinate, esplicite e legittime e non ulteriormente trattati in modo incompatibile con tali finalità, salvo le eccezioni previste dal GDPR;
- adeguati, pertinenti e limitati a quanto necessario per raggiungere le finalità dichiarate;
- esatti e, ove necessario, aggiornati;
- conservati in una forma che consenta l'identificazione degli interessati per un periodo non superiore a quello necessario per le finalità predefinite (fatte salve le eccezioni previste dal GDPR);
- trattati in modo da garantire, mediante misure tecniche o organizzative adeguate, un'adeguata sicurezza dei dati personali, compresa la protezione contro il trattamento non autorizzato o illecito e contro la perdita, la distruzione o il danno accidentali.
4. Le Finalità
I dati personali che raccogliamo, le finalità per cui vengono raccolti, la base giuridica per la raccolta e il periodo di conservazione sono i seguenti:
4.1. Provision of Services
| Purpose of data processing | Loyalty Vault S.R.L. has the purpose of providing you with the services you have ordered and ensuring the smooth provision of such services. |
|---|---|
| Data subjects | The representatives of business clients who purchase these services. |
| Personal data |
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| Source of personal data | Loyalty Vault S.R.L. receives personal data directly from you, or from payment collection or administration service providers, financial institutions, or other payment intermediaries, depending on your chosen method of payment for services. |
| Legal basis | Performance of the contract between you and Loyalty Vault S.R.L. regarding the provision of the services (Article 6(1)(b) of the GDPR) or our legitimate interest to conclude a contract regarding the provision of the relevant services with the legal person you represent (Article 6(1)(f) of the GDPR). |
| Consequences of failure to provide data | If you do not provide this personal data, Loyalty Vault S.R.L. will not be able to provide the services you request. |
| Storage | The data contained in the documents for which minimum retention periods are provided in legal acts (e.g. Index for Retention Terms of General Documents), will be stored for the retention periods set in the relevant legal acts, e.g. accounting documents certifying an economic operation or an economic event (invoices, payment orders, etc.), and the personal data contained therein will be stored for 10 years. In individual cases, in accordance with the applicable requirements of legal acts, or in the case specified in Paragraph 4.5 of this Privacy Policy, your personal data may be stored for a longer period. |
4.2. Direct Marketing
| Purpose of data processing | Loyalty Vault S.R.L. has the purpose of providing news and other information about our Services and/or offers to you. |
|---|---|
| Data subjects | Persons who have purchased Loyalty Vault S.R.L. services and at that time or at any time thereafter did not object to the use of their personal data for direct marketing purposes in the context of marketing similar goods and/or services by Loyalty Vault S.R.L.; Persons who have provided their consent to the processing of their personal data for the purpose of direct marketing. |
| Personal data |
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| Source of personal data | Loyalty Vault S.R.L. obtains personal data directly from you. |
| Legal basis | Your consent to the processing of personal data for direct marketing purposes (Article 6(1)(a) of the GDPR), or Our legitimate interest to notify our customers about similar goods and/or services offered by Loyalty Vault S.R.L. (Article 6(1)(f) of the GDPR). |
| Additional conditions | Based on our legitimate interest in notifying customers about similar goods and/or services offered by Loyalty Vault S.R.L., Loyalty Vault S.R.L. will process your personal data for direct marketing purposes only if all of the following conditions are present (Email and SMS direct marketing):
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| The data subject's right to object to or withdraw consent | The data subject may object to or withdraw they consent to the use of his or her data for direct marketing purposes at any time. If the data subject does not consent to the use of their personal data for direct marketing purposes or withdraws such consent, their data will no longer be processed for such marketing purposes, but the data subject will not lose the possibility to use our other Services. |
| Storage | Your personal data will be processed for the purpose specified in this Paragraph for 2 years from the date of its collection, or until you object to such processing of personal data, or until your consent to the processing of personal data for this purpose is withdrawn, whichever of these circumstances occurs first. In individual cases, your personal data may be stored for a longer period in accordance with the requirements of applicable legal acts or in the case specified in Paragraph 4.5 of this Privacy Policy. |
4.3. Direct Communication
| Purpose of data processing | Loyalty Vault S.R.L. has the purpose of responding to your inquiries which you provide by email or standard mail, writing or calling by phone using a special form at Website, or contacting us directly. |
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| Data subjects | Persons who submit inquiries to Loyalty Vault S.R.L. by email or standard mail, by writing or calling by phone, using a special form at Website, or by contacting us directly in person. |
| Personal data |
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| Source of personal data | Loyalty Vault S.R.L. receives personal data directly from you. |
| Legal basis | Our legitimate interest to respond to your inquiries and/or provide you with detailed information about Loyalty Vault S.R.L. services (Article 6(1)(b), (c) and/or (f) of the GDPR). |
| Consequences of failure to provide data | If you do not provide this personal data, Loyalty Vault S.R.L. will not be able to respond to your inquiries. |
| Storage | Personal data provided to us in various requests from data subjects, which is retained for 6 months after the resolution of the request, but for at least one year after the request. In individual cases, your personal data may be stored for a longer period in accordance with the requirements of applicable legal acts or in the case specified in Paragraph 4.5 of this Privacy Policy. |
4.4. Social Networks
| Purpose of data processing | Loyalty Vault S.R.L. has a purpose to manage its social network accounts and to communicate with users of social networks. |
|---|---|
| Data subjects | Users of social networks (Facebook, LinkedIn) who interact with us through Loyalty Vault S.R.L. accounts. |
| Personal data |
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| Source of personal data | Loyalty Vault S.R.L. obtains personal data directly from you and/or from the relevant social network. |
| Legal basis | Our legitimate interest to communicate with the users of our social network accounts (Article 6(1)(f) of the GDPR). |
| Consequences of failure to provide data | If you do not provide this personal data, Loyalty Vault S.R.L. will not be able to communicate with you, to respond to your inquiries. |
| Storage | Given that Loyalty Vault S.R.L. does not administer the above social networks, but only its accounts on these networks, and acts as a joint data controller together with the companies that administer the said social networks, please familiarize yourself with the information about the storage of your personal data in the privacy documents of the following social networks:
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4.5. Legal Requirements and Dispute Resolution
| Purpose of data processing | Loyalty Vault S.R.L. may process all the above personal data in order to make claims and enforce or defend itself against legal claims. |
|---|---|
| Data subjects | The person who filed the complaint |
| Personal data |
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| Source of personal data | Loyalty Vault S.R.L. receives personal data directly from you, or from payment collection or administration service providers, financial institutions, or other payment intermediaries, depending on your chosen method of payment for services. |
| Legal basis | Article 6(1)(f) of the GDPR. |
| Consequences of failure to provide data | The data subject is not obliged to provide his or her personal data for the above processing purposes. However, the failure to provide certain data may result in the data subject's request not being fulfilled. |
| Storage | If we believe that a dispute may arise in a particular case, we will keep the data relating to that case for the full duration of the relevant period of limitation prescribed by applicable law (depending on the nature of the potential claim), provided that it is not shorter than the relevant time limit set out above. |
5. Data Recipients
We may disclose information about you to our employees, representatives, intermediaries, suppliers, or subcontractors if this is reasonably necessary, e.g. to our providers of payment services who administer financial operations at Website, Website hosting service providers, providers of maintenance services of servers, email service providers, etc.
In addition, we may disclose information about you to:
- courts, arbitrators, mediators, counterparties, and their lawyers (if required for the purpose of judicial or other similar proceedings);
- police, law enforcement authorities, tax authorities, other state or municipal authorities (if it is expressly required by the relevant legal acts), or other persons performing official duties assigned to them (e.g. notaries, debt recovery companies);
- professional consultants, such as lawyers, advisers, auditors, or accountants (if this is necessary to ensure our legitimate interests);
- service providers who provide information technology, cloud computing, and system administration services, payment collection or administration, marketing, and accounting services, postal or courier services only to the extent necessary for the proper provision of services;
- other entities within the same group of companies, only to the extent this is necessary for the proper administration of the group of companies;
- when performing business transactions (sale of Loyalty Vault S.R.L., its assets (part thereof) or its shares (part thereof), merger or division of Loyalty Vault S.R.L., etc.), to potential or final acquirers (their representatives), persons performing inspection of Loyalty Vault S.R.L. or otherwise participating in the relevant business transaction. In this case, Loyalty Vault S.R.L. will transfer only as much personal data as is necessary for the purposes of the business transaction and will ensure the confidentiality of personal data.
Also, in each case, if we transfer your personal data to a third country (outside the EU/EEA), one of the following conditions must be met:
- the data shall be transferred to the country, with respect to which the decision on adequacy has been adopted;
- the transfer of data is carried out using appropriate safeguards as specified in legal acts;
- the derogations provided for in legal acts are complied with if it is not possible to transfer the data under the above conditions.
Loyalty Vault S.R.L. will make every effort to ensure that the transfer of data takes place in accordance with the GDPR requirements and will take appropriate measures to ensure that your personal data is secure. For more information about such measures, please contact us directly using the contact details specified in Paragraph 2 of this Privacy Policy.
Our Website may contain third party banners, links to their websites and services over which we have no control. We are not responsible for the security and privacy of data collected by third parties. The data subject must inquire about the privacy protection of such data with the relevant third parties whose websites or services they use.
6. I Tuoi Diritti
L'interessato ha il diritto di contattarci per questioni relative al trattamento dei suoi dati personali, ovvero ha i seguenti diritti:
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Any request related to the processing of personal data can be submitted by the data subject to us by e-mail at [email protected] or by sending the request by post or by coming to our office at the address below. Taking into account the subject of the data subject's request, in order to ensure the confidentiality of the personal data we process, we may require the person who submitted the request to provide additional information necessary to determine the identity of the personal data subject and/or confirm his identity in a specific way (for example, signing the request with a secure electronic signature, personally coming to location and provide a valid identity document, send a duly certified copy of such document, etc.). If a person does not comply with such a request from us, the requested information may not be provided.
We undertake to respond to all requests related to the processing of personal data in accordance with the procedure established by the GDPR within one month of receiving the request.
7. Aggiornamenti dell'Informativa sulla Privacy
Abbiamo il diritto di aggiornare o modificare la presente Informativa sulla Privacy in qualsiasi momento. Tale Informativa sulla Privacy aggiornata o modificata entrerà in vigore al momento della sua pubblicazione sul Sito Web.
8. Presentazione Reclami
Se ritieni che il trattamento dei tuoi dati personali violi le disposizioni del GDPR, hai il diritto di presentare un reclamo all'autorità di controllo dello Stato membro dell'UE della tua residenza abituale, del tuo luogo di lavoro o del luogo della presunta violazione.
The supervisory authority in Lithuania is the State Data Protection Inspectorate:
Address: L. Sapiegos str. 17, LT-10312 Vilnius, Lithuania
Email: [email protected]
Tel: (8 5) 271 28 04, (8 5) 279 1445
Website: https://vdai.lrv.lt/
Before submitting a complaint to the supervisory authority, we would appreciate it if you would contact us and explain your concerns to us. We will make maximum efforts to resolve your question expeditiously and carefully. You may at any time contact us by e-mail to [email protected].
Loyalty Vault S.R.L. will examine your request to exercise the rights of the data subject within 1 month. This period may be extended, if necessary, for a further period of 2 months, taking into account the complexity and number of requests. In this case, Loyalty Vault S.R.L. will notify you of any such extension within 1 month of receipt of the request, together with the reasons for the delay.
If upon the receipt of a request, complaint, or claim, we have suspicions regarding your identity, we have the right to request additional information necessary to confirm your identity.
Ultimo aggiornamento: Maggio 2025