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Smart Experience Romania is valid in Romania.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Which cryptocurrencies do you accept?
We support Bitcoin, Ethereum, Solana, USDT, USDC, Litecoin, BNB, XRP, Polygon, Dogecoin, Bitcoin Cash, Tron, and more. Binance Pay and WalletConnect are also supported.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
[RO] Pentru utilizarea acestui voucher, va rugam sa verificati valabilitatea inscrisa pe acesta. Voucherul il puteti folosi conform termenilor si conditiilor emitentului, informatii pe care le gasiti disponibile aici: https://www.smartexperience.ro/articole/termeni-si-conditii.html Conditiile de utilizare ale voucherului: Voucherul ofera posibilitatea posesorului sa plateasca achizitiile sale pe site-ul Furnizorului www.Smartexperience.ro; Se pot utiliza mai multe vouchere pentru o singura achizitie; Clientul poate utiliza voucherul pentru a achizitiona una sau mai multe experiente, pana la data expirarii voucherului.In cazul in care produsele/serviciile achizitionate depasesc valoarea voucherului,diferenta poate fi achitata de detinator conform optiunilor standard de plata: card sau ordin de plata; Achizitorul voucherului poate rascumpara el insusi voucherul, fie il poate ceda unei terte parti; Nu este necesara utilizarea unui act de identitate pentru folosirea voucherului electronic; Voucherele electronice nu se preschimba in bani si nu se acorda rest la preschimbarea voucherului electronic. [EN] To use this voucher, please check the validity written on it. You can use the voucher according to the terms and conditions of the issuer, information that you can find available here: https://www.smartexperience.ro/articole/termeni-si-conditii.html Voucher conditions: The voucher allows the owner to pay for his purchases on the Supplier's website www.Smartexperience.ro; Several vouchers can be used for a single purchase; The customer can use the voucher to purchase one or more experiences, until the voucher expires. If the purchased products/services exceed the value of the voucher, the difference can be paid by the holder according to the standard payment options: card or payment order; The purchaser of the voucher can redeem the voucher himself or give it to a third party; It is not necessary to use an identity document to use the electronic voucher; Electronic vouchers cannot be exchanged for money and no change is given when exchanging the electronic voucher.