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Stubhub USA is valid in United States.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Which cryptocurrencies do you accept?
We support Bitcoin, Ethereum, Solana, USDT, USDC, Litecoin, BNB, XRP, Polygon, Dogecoin, Bitcoin Cash, Tron, and more. Binance Pay and WalletConnect are also supported.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
1. Gift certificates and electronic “eGift Cards” or physical gift cards (collectively, "Gift Cards") can only be redeemed on stubhub.com or by calling customer service. We may enable redemption via mobile applications or m.stubhub.com at a later time; check your Gift Card for details. You must have a StubHub account to redeem Gift Cards. To create an account, visit StubHub. 2. Gift Cards are not redeemable for cash and cannot be returned for a cash refund. Gift Cards are not credit, debit or charge cards. No implied warranties attach to Gift Cards. 3. Upon redemption, the entire balance of a Gift Card is deposited to the recipient's StubHub account. Gift Cards are not reloadable and cannot be associated with multiple StubHub accounts. Gift Cards cannot be redeemed for past purchases. 4. If the cost of an order exceeds the Gift Card amount, the recipient must pay for the balance with a credit or debit card or PayPal account. 5. Treat Gift Cards like cash. Lost, stolen, or damaged Gift Cards will not be replaced except where required by law and only with proof of purchase as required and if the Gift Cards have never been used. 6. Gift Cards and their use on stubhub.com are subject to our User Agreement and Privacy Policy. 7. StubHub reserves the right to close customer accounts and request alternative forms of payment if a fraudulently obtained Gift Card is redeemed and/or used to make purchases on stubhub.com. Invalid or unidentifiable Gift Card numbers will not be redeemed. 8. Purchases using Gift Cards do not count towards StubHub rewards or loyalty programs. 9. StubHub reserves the right to change these terms and condition from time to time in its sole discretion.