4.9
(8 reviews)
In which countries can Steam Europe be used?
Steam Europe is valid in Austria, Belgium, Cyprus, Germany, Estonia, Spain, Finland, France, Greece, Croatia, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, Netherlands, Portugal, Slovenia and Slovakia.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Can I use multiple gift cards for one purchase?
Yes, you can combine multiple gift cards at checkout in most cases. Check the retailer's specific policy for details.
What if something goes wrong with my order?
If you encounter any issues, contact our support team immediately via email or live chat. We'll resolve any problems quickly.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect all transactions.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
Go to http://www.steampowered.com/wallet and sign in if you aren't already. You will need to create a Steam account if you do not already have one. Once logged into Steam, please enter your unique Wallet code that you received into the “Steam Wallet Code” field. Click ""Continue"" to redeem the credit onto your account. Note: If you have never used Steam Wallet credit on your account, you may be prompted to enter your current address to determine the correct currency. The value of the Steam Wallet code will be added to your account's Steam Wallet balance. The current available balance will be listed in the upper right hand corner below your profile name. When in the “Review + Purchase” step during checkout click “My Steam Wallet” as a payment method. The cost of the item you purchase and the associated tax will be deducted from your wallet funds.