4.9
(11 reviews)
In which countries can Smartbox Spain be used?
Smartbox Spain is valid in Spain.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Can I use multiple gift cards for one purchase?
Yes, you can combine multiple gift cards at checkout in most cases. Check the retailer's specific policy for details.
What if something goes wrong with my order?
If you encounter any issues, contact our support team immediately via email or live chat. We'll resolve any problems quickly.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect all transactions.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
En Smartbox, queremos que todo el mundo tenga la posibilidad de regalar una verdadera experiencia en vez de un regalo tradicional: un salto en paracaídas para sentir la adrenalina correr por tus venas, una estancia gastronómica de lo más romántica y deliciosa, un masaje relajante o una increíble actividad de conducción. Nuestras experiencias responden a las expectativas actuales de nuestros clientes: dedicarse más tiempo a uno mismo, a amigos y familiares, y vivir momentos fuertes, personales y cargados de emoción. Cuando una experiencia cumple con todos estos requisitos, ¡se convierte en el mejor de los regalos! Encuentra las condiciones y los términos de uso en https://www.smartbox.com/es/condiciones-generales-de-venta/