Purchase Italo Italy Gift Card | ACEB.com
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Frequently Asked Questions
In which countries can Italo Italy be used?
Italo Italy is valid in Italy.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Can I use multiple gift cards for one purchase?
Yes, you can combine multiple gift cards at checkout in most cases. Check the retailer's specific policy for details.
What if something goes wrong with my order?
If you encounter any issues, contact our support team immediately via email or live chat. We'll resolve any problems quickly.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect all transactions.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
La Gift Card Italo è utilizzabile per acquistare biglietti del treno su www.italotreno.it e APP Italo Treno per dispositivi mobili. La Gift Card Italo può essere utilizzata per acquistare un biglietto del treno in qualsiasi ambiente di viaggio Italo, su tutte le offerte commerciali e per tutte le tratte servite da Italo. La Gift Card Italo ha una validità di 6 mesi, non è nominativa, non è frazionabile né rimborsabile e non è cumulabile con altre Card. Con gli attuali 90 viaggi giornalieri, Italo collega 20 città e 25 stazioni. A bordo treno, con la connessione a Internet gratuita, si può accedere al portale Italolive, che offre contenuti di intrattenimento gratuiti che continuano nella carrozza Cinema, con una selezione dei migliori film Medusa.