Indigo CA Gift Card | ACEB.com
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Frequently Asked Questions
In which countries can Indigo Canada be used?
Indigo Canada is valid in Canada.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Can I use multiple gift cards for one purchase?
Yes, you can combine multiple gift cards at checkout in most cases. Check the retailer's specific policy for details.
What if something goes wrong with my order?
If you encounter any issues, contact our support team immediately via email or live chat. We'll resolve any problems quickly.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect all transactions.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
This gift card can be used to purchase merchandise or services in Canada at Indigo, Chapters, Indigospirit, Coles and online at Indigo.ca. Purchases are deducted from the card balance. Refunds on items purchased with this card are re-applied to the card. Cannot be used to purchase gift cards. This card cannot be refunded, re-sold, replaced if lost/stolen, redeemed outside Canada and is not redeemable for cash except as required by law. This card has no expiration date. Indigo reserves the right to deactivate or reject this card if obtained illegally. By using this card, you accept these terms and conditions. For your card’s current balance, view your last receipt or visit www.indigo.ca/giftcards. Cette carte-cadeau peut être utilisée pour acheter de la marchandise ou des services dans les magasins Indigo, Chapters, Indigospirit et Coles, ainsi qu’en ligne à indigo.ca. Elle est seulement valide au Canada. Les achats sont déduits du solde de la carte. En cas de retour, les articles achetés avec cette carte-cadeau sont remboursés sur celle-ci. Cette carte ne peut pas servir à acheter d’autres cartes-cadeaux. Elle ne peut pas être remboursée, revendue, remplacée en cas de perte ou de vol, utilisée en dehors du Canada, ni échangée contre de l’argent comptant, sauf dans les cas prévus par la loi. Elle n’a pas de date d’expiration. Indigo se réserve le droit de désactiver ou de refuser la carte si cette dernière a été obtenue illégalement. En utilisant cette carte, vous en acceptez les modalités. Pour connaître le solde de la carte, consultez votre dernier reçu ou visitez www.indigo.ca/cartes-cadeaux.