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Frequently Asked Questions
In which countries can Iberia Spain be used?
Iberia Spain is valid in Spain.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Can I use multiple gift cards for one purchase?
Yes, you can combine multiple gift cards at checkout in most cases. Check the retailer's specific policy for details.
What if something goes wrong with my order?
If you encounter any issues, contact our support team immediately via email or live chat. We'll resolve any problems quickly.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect all transactions.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
Válido solo para rutas operadas por Iberia Operadora, Iberia Express o Iberia Regional Air Nostrum. Podrán usarse una o más veces, hasta agotar su importe. No son acumulables entre sí. Se podrá redimir una sola Tarjeta Regalo por reserva o compra. No son unificables. No son reembolsables. Podrán utilizarse para pagar servicios/productos extra prestados por Iberia en una reserva previamente contratada (selección de asiento, equipaje adicional…), pero no para otro tipo de servicios ofrecidos por terceros a través de la página web de Iberia (paquetes vacacionales, alquiler de coches o reservas de hotel, seguros de viaje, actividades en destino, o servicios de recogida y entrega de equipajes, entre otros). No son compatibles con otras promociones o descuentos ni válido para compras conjuntas de vuelo+hotel y vuelo+coche. Podrás validar el estado de tu bono en la página https://www.iberia.com/es/codigos-descuento/ en la sección Consulta y gestión de tus bonos.