














In which countries can HelloFresh USA be used?
HelloFresh USA is valid in United States.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Which cryptocurrencies do you accept?
We support Bitcoin, Ethereum, Solana, USDT, USDC, Litecoin, BNB, XRP, Polygon, Dogecoin, Bitcoin Cash, Tron, and more. Binance Pay and WalletConnect are also supported.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
Gift card valid for new and existing auto-renewal subscription customers in U.S. only (excluding HI & AK); void outside the U.S. and where prohibited. May not be used for premiums, meal upgrades, add-ons, taxes, or shipping fees. A shipping fee of $9.99 applies on all deliveries. Redeem at www.HelloFresh.com through Account Settings > Gifts and Discount Codes. Additional restrictions may apply. See HelloFresh.com/termsandconditions for more details.