Eva Australia eGift Card | ACEB.com
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Frequently Asked Questions
In which countries can Eva Australia be used?
Eva Australia is valid in Australia.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Can I use multiple gift cards for one purchase?
Yes, you can combine multiple gift cards at checkout in most cases. Check the retailer's specific policy for details.
What if something goes wrong with my order?
If you encounter any issues, contact our support team immediately via email or live chat. We'll resolve any problems quickly.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect all transactions.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
How do I redeem my Eva Australia gift card?
https://support.eva.com.au/hc/en-au
Any terms & conditions I should know about?
1. The Eva Gift Card is redeemable for purchases at eva.com.au 2. The Eva Gift Card is not redeemable for cash or used to buy another gift card. 4. It is up to the cardholder to use the full value of the card before the expiry date. Unused balance will not be refunded or credited when the card expires. 5. Where the cost of the purchases exceeds the available card balance, the cardholder will be required to make up the difference between the purchase price and the Gift Card balance. 6. The Eva Gift Card is only valid after activation and will expire 3 years after the date of purchase. 7. The Eva Gift Card cannot be replaced if lost, stolen or damaged. 8. A maximum of 5 Eva Gift Cards can be used per order. The supply of gift cards is subject to Prezzee's Terms and Conditions (https://www.prezzee.com.au/policies/terms-of-sale/)