In which countries can Eneba EUR WW be used?
Eneba EUR WW is valid Worldwide - can be used globally!.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Can I use multiple gift cards for one purchase?
Yes, you can combine multiple gift cards at checkout in most cases. Check the retailer's specific policy for details.
What if something goes wrong with my order?
If you encounter any issues, contact our support team immediately via email or live chat. We'll resolve any problems quickly.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect all transactions.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
How do I redeem my Eneba EUR WW gift card?
1. Login to your account. If you don't have one yet, sign up 2. When logged in, click on your email address at the upper-right corner of the screen 3. Select “Redeem a gift card” 4. Enter the code in the box provided 5. Click Apply
Any terms & conditions I should know about?
The limit for the gift cards usage is following: - Daily limit is 200 EUR; - Monthly limit is 400 EUR. The following countries are not supported by Eneba and you will not be able to redeem your gift card: Crimea / Sevastopol, Cuba, Iran, North Korea, Sudan, South Sudan, Syria, Bangladesh, Bolivia, Equatorial Guinea, Liberia, Namibia, Democratic Republic of the Congo, Afghanistan, Iraq, Myanmar, Pakistan, Palestine, Russia.