5.0
(6 reviews)
In which countries can Doppelganger Italy be used?
Doppelganger Italy is valid in Italy.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Can I use multiple gift cards for one purchase?
Yes, you can combine multiple gift cards at checkout in most cases. Check the retailer's specific policy for details.
What if something goes wrong with my order?
If you encounter any issues, contact our support team immediately via email or live chat. We'll resolve any problems quickly.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect all transactions.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
How do I redeem my Doppelganger Italy gift card?
https://www.doppelganger.it/en/FAQ-gift-card.html
Any terms & conditions I should know about?
"La Gift Card è valida solo sul canale E-Commerce e presso le Boutique basate nel Territorio Italiano (eccetto la Boutique di Monterotondo RM). Trova qui quella più vicina a te: https://www.doppelganger.it/it/stores?horizontalView=true&showMap=true La Gift Card ha 6 mesi di validità dalla data di emissione, non può essere convertita in denaro, non può essere cumulata con un'altra Gift Card ma può essere utilizzata in più soluzioni. Per usarla online, applicala al momento della scelta del metodo di pagamento, dove troverai la dicitura ""Paga con gift card"". Per usarla in Boutique, basterà mostrare il codice in cassa. Hai bisogno di aiuto? Contattaci tramite uno dei nostri canali di assistenza! Rispondiamo dal lunedì al venerdì dalle 9:00 alle 13:00 e dalle 14:00 alle 18:00 WhatsApp: 3455460928 Form online: https://www.doppelganger.it/it/contact-us.html Email: [email protected]"