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Musafir.com Holidays UAE is valid in United Arab Emirates.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Which cryptocurrencies do you accept?
We support Bitcoin, Ethereum, Solana, USDT, USDC, Litecoin, BNB, XRP, Polygon, Dogecoin, Bitcoin Cash, Tron, and more. Binance Pay and WalletConnect are also supported.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
Musafir.com Holidays is an online store. This eGift Card is only valid for a one time purchase to the full value unless otherwise specified. This eGift Card will only be activated 12 Business hours after purchase. This eGift card can be used only for booking holiday packages with Musafir. Transaction value has to be 1 AED more than the voucher value. How to use your eGift card: To book your holiday package, visit website at https://musafirholidays.com/ and choose a readymade package, such as fixed departures. Review the itinerary, tours, and inclusions of the selected holiday package, and proceed to the checkout page. On the checkout page, redeem your code. After redemption, provide the guests' details and continue. The final page will display the remaining charges. Upon completing the payment, the request will be sent to backend team. Backend team will acknowledge the purchase and coordinate with the passenger for the final voucher handover. For offline support, contact [email protected], and experts will assist you. eGift Cards once issued cannot be canceled, exchanged, extended or refunded and are subject to the terms & conditions of the merchant. Items purchased using this eGift Card are refundable as per the refund and exchange policy of the merchant. The merchant is solely responsible for the product & service provided to customers through the use of this eGift Card.