Joyalukkas Pure Gold India Gift Card | ACEB.com
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Frequently Asked Questions
In which countries can Joyalukkas Pure Gold India be used?
Joyalukkas Pure Gold India is valid in India.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Can I use multiple gift cards for one purchase?
Yes, you can combine multiple gift cards at checkout in most cases. Check the retailer's specific policy for details.
What if something goes wrong with my order?
If you encounter any issues, contact our support team immediately via email or live chat. We'll resolve any problems quickly.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect all transactions.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
1. Joyalukkas - Conditional e-voucher (Pure Gold) is valid for 12 months from the date of purchase.2. The e-Gift Voucher can be used for the purchase of any products across Joyalukkas stores and Joyalukkas website in India.3. The e-Gift Voucher can be used for the purchase of all products except Gold bullion/coins.4. The e-Gift Voucher is redeemable at any of the Joyalukkas stores across India and should be presented at the store while redeeming. For store details refer address below.5. This e-Gift Voucher can be redeemed online at www.joyalukkas.in. To redeem through Joyalukkas website, first register with your mobile number and call Joyalukkas Call Center Number 08025127900 or write to [email protected] and provide e-Gift voucher details. Please state full or partial redemption required. If the total value exceeds INR Fifty Thousand (50000/-) KYC Details would be required.6. e-Gift Vouchers is redeemable all days off the week7. e-Gift voucher details is mandatorily to be submitted at Joyalukkkas store billing desk before the billing starts.8. e-Gift Vouchers can be clubbed with the on-going offers & schemes9. Single e-Gift Voucher to be used in a Multiple billing. Partial redemption and Remaining balance, if any, can be carried further.10. Multiple e-Gift Vouchers can be combined and redeemed in a single billing transaction11. In case there is a balance amount to be paid after e-Gift voucher redemption, customer must pay the balance amount with taxes applicable.12. For any return of the product bought using the voucher, the exchanges will be given for the value paid by the customer plus the voucher value13. Refund of money against the voucher will not be entertained14. For any query or issue in redeeming voucher at stores contact +91 4872329222 or write to [email protected]. For any query or issue in redeeming voucher contact at online contact 08025127900 or write to [email protected]