Purchase JAG Australia Gift Card Online | ACEB.com
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Frequently Asked Questions
In which countries can JAG Australia be used?
JAG Australia is valid in Australia.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Can I use multiple gift cards for one purchase?
Yes, you can combine multiple gift cards at checkout in most cases. Check the retailer's specific policy for details.
What if something goes wrong with my order?
If you encounter any issues, contact our support team immediately via email or live chat. We'll resolve any problems quickly.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect all transactions.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
Gift cards are valid for 3 years from date of issue and cannot be replaced if lost, stolen or expired. Gift cards are valid at JAG freestanding stores and the JAG online store (by entering your gift card number and PIN at checkout). Please note: These gift cards are not redeemable at JAG David Jones. Gift cards are not redeemable for cash, gift vouchers or on licensed product. Gift Cards cannot be purchased using Afterpay. Gift cards cannot be reactivated once expired. Gift Cards cannot be replaced or refunded if lost or stolen. For more details please see https://www.jag.com.au/jagpayments.html