In which countries can Jack and Jones India be used?
Jack and Jones India is valid in India.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Can I use multiple gift cards for one purchase?
Yes, you can combine multiple gift cards at checkout in most cases. Check the retailer's specific policy for details.
What if something goes wrong with my order?
If you encounter any issues, contact our support team immediately via email or live chat. We'll resolve any problems quickly.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect all transactions.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
1.The holder of the Instant Gift Voucher number is deemed to be the beneficiary 2.Beneficiary should announce the intent of using the Instant Gift Voucher before making a purchase 3.Only valid Instant Gift Vouchers at the sole discretion of Jack & Jones shall be accepted for redemption 4.This Instant Gift Voucher can be redeemed at listed 86 plus Jack & Jone premium stores across India. 5.Multiple Instant Gift Vouchers can be used against one bill 6.Partial redemption is allowed but no refund or credit note would be issued against an unused or partially used Instant Gift Voucher 7.Instant Gift Voucher cannot be revalidated once expired 8.Jack & Jones affiliates are not responsible on account of the beneficiary sharing the Instant Gift Voucher and the Voucher getting redeemed on that account 9.Any dispute should be referred to the issuing company and the decision of the issuing company shall be final 10.The Instant Gift Voucher has been issued subject to terms of the company 11.Jack & Jones Store Staff may ask for a valid Government identity proof at the time of redeeming the Instant Gift Voucher 12.Vouchers will be accepted across all outlets mentioned, but Jack & Jones at its sole discretion may add or remove an outlet from the list without giving any prior notice 13. Jack & Jones make full efforts to accept all Instant Gift Vouchers but on account of technical / administrative reasons, an outlet may refuse to accept vouchers 14.If an Instant Gift Voucher gets blocked on account of technical issue, it would get activated in 72 hours 15.Any dispute should be referred to the company from where the Instant Gift Voucher has been received, decision of the company shall be final 16. For any queries / issues related to GV / GC www.gvhelpdesk.com