Purchase Hoyts Lux Australia Gift Card | ACEB.com
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Frequently Asked Questions
In which countries can Hoyts Lux Australia be used?
Hoyts Lux Australia is valid in Australia.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Can I use multiple gift cards for one purchase?
Yes, you can combine multiple gift cards at checkout in most cases. Check the retailer's specific policy for details.
What if something goes wrong with my order?
If you encounter any issues, contact our support team immediately via email or live chat. We'll resolve any problems quickly.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect all transactions.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
Any terms & conditions I should know about?
Lost or stolen Cards will not be replaced. Redeemable at any HOYTS cinema in Australia. Not reloadable or redeemable for cash. This Card expires 36 months from the date of issue. Our record of your expiry date is final. Not to be used for the purchase of any prepaid movie vouchers or Gift Cards. Visit hoyts.com.au for full terms and conditions, locations, session times and your card balance.