Happy Tour Romania Gift Card | ACEB.com
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Frequently Asked Questions
In which countries can Happy Tour Romania be used?
Happy Tour Romania is valid in Romania.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Can I use multiple gift cards for one purchase?
Yes, you can combine multiple gift cards at checkout in most cases. Check the retailer's specific policy for details.
What if something goes wrong with my order?
If you encounter any issues, contact our support team immediately via email or live chat. We'll resolve any problems quickly.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect all transactions.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
How do I redeem my Happy Tour Romania gift card?
Please click the link provided to view the full redemption instructions.
Any terms & conditions I should know about?
Termeni si conditii Voucherele electronice nu se preschimba in bani si nu se acorda rest la preschimbarea voucherului electronic. Clientul poate utiliza voucherul valoric astfel: Voucherul are valoarea inscriptionata pe acesta (tva inclus) si este valabil maxim 1 an de la data emiterii acestuia. Poate fi folosit pentru achizitionarea de servicii/pachete turistice externe din portofoliu Happy Tour si nu se cumuleaza cu alte vouchere sau discounturi. Prezentul voucher este nenominal si transmisibil; acesta poate fi folosit doar o singura data, pentru servicii turistice externe din portofoliul Happy Tour, exceptand biletele de avion individuale si sejururile in Romania. Serviciile vor fi confirmate in limita disponibilitatii la momentul transmiterii cererii de rezervare. Daca valoarea serviciilor achizitionate depaseste valoarea voucherului, posesorul voucherului va achita diferenta aferenta la agentia Happy Tour. Daca valoarea serviciilor achizitionate este mai mica decat valoarea voucherului, diferenta aferenta nu se returneaza posesorului. In cazul in care voucherul nu este folosit pana la data expirarii lui, contravaloarea lui nu se va rambursa, iar detinatorul voucherului isi pierde dreptul de a-l utiliza. Pentru a putea folosi voucherul, posesorul are obligativitatea de a face dovada faptului ca detine acest voucher prin transmiterea acestuia pe e-mail-ul agentiei. Pentru utilizarea acestui voucher va rugam sa contactati Happy Tour pe email la adresa [email protected], sau telefonic la numarul 021 9692.