4.8
(13 reviews)
In which countries can Ember Inns be used?
Ember Inns is valid in United Kingdom.
How do I receive my gift card & how long does delivery take?
All gift cards are delivered digitally to the email address you provide at checkout—no shipping. Delivery is instant once payment is confirmed; in rare cases it can take up to few minutes.
Can I use multiple gift cards for one purchase?
Yes, you can combine multiple gift cards at checkout in most cases. Check the retailer's specific policy for details.
What if something goes wrong with my order?
If you encounter any issues, contact our support team immediately via email or live chat. We'll resolve any problems quickly.
Is my payment information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect all transactions.
What if I didn't receive my gift card?
Check your spam/junk folder. If it's not there, contact [email protected] and we'll resend it promptly.
Can I cancel or get a refund after ordering?
No. Once a digital code is delivered, it's non-refundable and non-returnable.
What if the code doesn't work?
We work with verified suppliers and test codes. If you believe a code is faulty, contact us immediately with screenshots and details and we'll investigate and resolve it quickly.
Do the gift cards expire?
Gift cards must be redeemed within 12 months from purchase. Unused codes beyond this period may become invalid and cannot be refunded or replaced.
How do I redeem my Ember Inns gift card?
http://www.emberinns.co.uk/faqs
Any terms & conditions I should know about?
This card may not be exchanged for cash. This card is not a cheque guarantee, credit, debit or charge card. No change will be given but the balance can be used for future purchases. We will not be held liable for lost or stolen cards - protect this as you would cash. A gift card is valid for 12 months from the date of purchase. This card is valid at any of our venues in the UK as well as any other Mitchells & Butlers venue. You can search all available venues here: https://www.mbdiningout.co.uk/ Gift cards can be purchased with a minimum value of £5, up to a maximum of £250. SMS and email gift cards should be treated as cash. If deleted they will not be resent. SMS gift cards will be free to receive for the guest. Email gifts are valid either presented on a smart phone or printed out. We reserve the right to amend the terms and conditions. Further terms and conditions are available upon request.